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FAQ
General
I don’t see my desired hotel on your site. Why?

I don’t see my desired hotel on your site. Why?

If your desired property is not listed on our site, the hotel is either not part of our program or no longer participating.

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Related questions

Can you help me with information about the hotel?

We unfortunately do not have all the information you may be looking for as we simply facilitate the cash rewards for our partner hotels. However, you can find the link

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Which hotel charges qualify for rewards?

Rewards are earned on Eligible Charges, which are defined in detail in our Terms of Use. In general, Eligible Charges shall include the below, exclusive of taxes and fees: Room-only rates Package rates

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Do I need to inform the hotel that I am a member of The Guestbook?

No. Participating hotels have agreed to issue your loyalty rewards if you have Eligible Charges and have an e-mail address on the reservation that matches an e-mail listed on your

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What hotels does The Guestbook work with?

We partner with over 800 boutique and independent hotels worldwide! You can browse our hotels by visiting our search page here. Simply enter the destination name and use our interactive

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