Indem Sie auf „Akzeptieren“ klicken, stimmen Sie der Speicherung von Cookies auf Ihrem Gerät zu, um die Seitennavigation zu verbessern, die Nutzung der Website zu analysieren und unsere Marketingaktivitäten zu unterstützen. Sehen Sie sich unsere an Datenschutzrichtlinie für weitere Informationen. Sie können auch passen Sie Ihre Einstellungen an
Rückgang
Akzeptieren
FAQ
Reservations
Do all reservations qualify for rewards?

Do all reservations qualify for rewards?

Unfortunately, only those eligible per our Terms of Use and booked directly with the hotels qualify for rewards. You must also be enrolled in our program prior to your date of arrival to qualify for the benefit. Reservations made with a third party, such as Expedia, Booking.com, etc., do not qualify for rewards.

War das hilfreich?
Ja
Nein
Danke für dein Feedback!

Verwandte Fragen

My reservation was denied due to no matching email.

You are seeing this message as the reservation has been deemed ineligible due to the email address on file being changed. If you have an alternate email address, please add

Gehe zur Antwort

Is there a time limit for submitting reservations or bills?

You do need to ensure that you submit either your reservation confirmation or final bill to The Guestbook within 60 days after checkout. If you do not see a qualified

Gehe zur Antwort

Why am I given a choice of submitting a reservation or bill?

We give you the option of submitting either your reservation confirmation or final bill (we don't need both). If you submit your reservation confirmation, we will get the final bill

Gehe zur Antwort

I need to cancel/modify my reservation, can you help?

Unfortunately if the reservation was made with the hotel, you will have to contact them directly. We do not have access to the hotel's systems and simply facilitate the

Gehe zur Antwort

Haben Sie nicht gefunden, was Sie gesucht haben?

Kontaktiere uns

Gehe zu Kontakt