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FAQ
My account
How can I merge my accounts?

How can I merge my accounts?

For security purposes, we will need you to send an email to Contact@theguestbook.com from each of the accounts, copying (CCing) the other, and asking to merge the two accounts. You will need to send 1 email from each of the accounts linked on your account. Please also let us know which email address you would like a primary. Once received, we will merge the accounts and reply to each.

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What is my Guestbook account number?

We don't use member account numbers. Instead, we use your email address to track your stays and rewards. Simply sign up using your email address and use that same email

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How do I activate my account?

To activate your account, please click on the Activate button in the initial email you received from us. If you do not have it, please check your Junk/Spam folder or

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How do I change my primary email address?

In order to change your primary email address, we will need you to send an email to Contact@theguestbook.com from each address linked in your account. For example: emailaddress1@email.com must email Contact@theguestbook.com requesting

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How do I add my additional email address?

You can add additional email addresses under the Profile section in your account. Once added, you will be sent an email to the newly added address with instructions to finalize

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