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FAQ
My account
How do I activate my account?

How do I activate my account?

To activate your account, please click on the Activate button in the initial email you received from us. If you do not have it, please check your Junk/Spam folder or contact us so that we may resend it. Please note that failure to activate your account within 60 days from being rewarded will result in your rewards being forfeited.

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What is my Guestbook account number?

We don't use member account numbers. Instead, we use your email address to track your stays and rewards. Simply sign up using your email address and use that same email

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How can I merge my accounts?

For security purposes, we will need you to send an email to Contact@theguestbook.com from each of the accounts, copying (CCing) the other, and asking to merge the two accounts. You

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How do I change my primary email address?

In order to change your primary email address, we will need you to send an email to Contact@theguestbook.com from each address linked in your account. For example: emailaddress1@email.com must email Contact@theguestbook.com requesting

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You can add additional email addresses under the Profile section in your account. Once added, you will be sent an email to the newly added address with instructions to finalize

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